At&t repeatedly called on the phone about advertising services. We requested a written copy of the contract each time. No contract was ever provided. But we did receive a bill for about40% than we had been paying. We have emailed and talked to customer service until we are blue in the face.in ...
I previously had AT however, did have original person's name and as resolved only after 2 hours. Two months later, guess what... Yet again. Called again and had same solution. At this point, I asked for the name/address/phone number of CEO who could help me. No one would give me this information. ...
I have AT&T mobile service. I have had them for over three years. I am sometimes late on my payment. I just had my service disconnected for non-payment. My phone would not let me call them to pay but I received an automated message that gave me a phone number to call or use the express pay ...
I've had a Samsung Impression phone since August. All along it has not worked very well, often needing to be re-started to send messages. Then this week the touch screen stopped working (meaning all I could do was dial numbers I had memorized on the keypad, with no access to the main menu). I went ...
Received a mailer today stating that it was confirming the purchase of a Roadside Assistance service that is only $2.99 per month charged to my cell phone bill... I have to do nothing since I am already confirmed and enrolled... I have already called AT&T and they confirmed that indeed I do ...
AT&T consistently drops 10%-25% of my calls, then they act like it's the fault of Apple. They tell me my phone hardware and software is the reason my calls are always dropped. I recently had an emergency and wasn't able to call 911 because my phone wouldn't connect. They tell me that service ...