The very first conversation i had with their rep was "is there any hidden charges at all"? Their answer was a diffinate "no", i even said hold on for one minute i am recording this conversation... She reworded her conversation "but" it made no difference my 1st bill ...
This is unbelievable_ 6 straight months of incorrect billing. Attention: ATT If you make an offer that I accept then it is your duty to provide the service offered for the price offered, and I in turn will pay for those services as the bill becomes due. SIMPLE! You have done a horrible job of ...
Issues with u-verse feeling evening 2 About 80 times of support today 5 times without u-verse television (on simply this last issue) 5 various support visits not just one was continued occasion. Not really a telephone call. Four were never stored at-all Numerous occasions Tec. Assistance needed to ...
1. You do not get fiber in your house in most cases. I was led to believe you did. 2. I have had U verse in my house for about 3 months. It has been down about as much as it has been up. For 3 Months of bad service $15.00 credit 3. Called U verse with a complaint Friday July 08 about 11:00 pm. An ...
I ordered an IPhone 4 through this company on June 22 they never sent me my confirmation email and I have called and called come to find out they canceled my order on June 23 and no one informed me of this until July 12. I have spent hours and hours of my time on the phone with this company and ...
Called ATT to report sluggish DSL speeds. Spent the next 3 hours getting mis information, phone call backs that went dead. Outsourced call centers to other countries added to lack of effective communication. Their escalation process does not work well. Went round and round with poorly trained ...