This company says they have unlimited service but that's a lie. I have bills for "data" that are over $900 when one barely uses the phone this is unsettling compared to the $80 a month one signed up for. Rude, incompetent people or polite outsourcesd help who could clear things up are the ...
My service with AT&T over the years has been terrible, I have witnessed 2 major emergencies and was unable to connect to 911 both times. They consistently acknowledged dropping 15% of my calls, but refused to credit my bill every month. Oh, and I just love talking to customer service reps who ...
Early in 3rd week of May this year, I called AT&T to have my DSL and phone transferred to my new address. I was told my phone would be on wednesday or thursday, the 18th or 19th, and the internet would be on tuesday, the day after memorial day. The phone service wasn't on until friday the 20th. ...
I no longer have any receipt bills to back up my claim, however I had to discontinue my service with them since i never knew what to expect on my monthly bill. All of the charges were listed categorically, but i never expected that for one month i could have run up such a large bill. Since then I ...
I have just received my second bill for DSL service from AT&T. They advertised that the rate would be $19.95... But my bills have been for a base fee of $40.00. When I called them they said that they THINK they can get the $19.95 rate sometime in the future (they are not sure) but that new ...
I've used AT&T for many years for long distance (goes way back...) Years ago I was encouraged to use automatic bill pay by one of the representatives, and I also went with paperless statements. Two years ago when I changed companies and cities and moved my service with AT&T. I had a ...