We had what the phone company called a metro number. It allowed us to call anywhere in the greater Houston area as a local call. AT&T called us and offered a less expensive option that would remove the metro line and make it a local line. We asked if my work and a few other places would still ...
I received a bill in Jan for the amount of $13.17 for a long distance call that was made to Granada (I have no idea where that is even located) I call the AT&T customer service 1-800-222-0300 and trust me when I say 'they are the most rudest people I have ever dealt with'. I explained to the ...
The following is a letter of complaint that I just sent to AT&T: I have to say, having been a long time customer, I am very annoyed that you no longer seem to include return envelopes with your billing statements. At first I assumed it was a mistake, now I assume it is a money saving measure, ...
I have never received my rebate on my Nokia cell phone. I never even got the form to fill out. I have called and asked for it to be e-mailed and sent. They said they would send it both ways and it has not arrived. The time is running out. I am not happy. My next stop is the Better Business Bureau!! ...
We had 4 phone lines with AT&T with unlimited long distance at a cost of $450 per month. They offered to lower our bill to $250 per month by signing a contract which I did. The next bill I got was for $2300. They were charging me for each individual call. I complained to the Georgia Public ...
Received a call for the "person handling the AT&T account" - after I identified myself as being said person, the solicitor went on to tell me that this was a courtesy call to let me know that we only have a 500 minute long distance package with AT&T and that supposedly is not ...