Obviously, being that this is a typical business company, AT&T is too engrossed in the cash flow rather than the flow of a customer's emotional and psychological welfare. I have been keeping in touch with them, but their litigation is only a programmed response. The point is this is a severe ...
I ordered this service after being told I was eligible for their $130 rebates, one of which was for a modem they forced me to buy. After waiting a week for my service to be turned on, I saw that I was receiving no service on the activation date. I spent about 2 hours on the phone, and about the ...
I have been a customer of AT&T since 1993. Over the years, I have paid my bill consistently, added several other services and cancelled some, had other phone lines installed, etc. Since the beginning of this year, I have been experiencing problems on my phone line. Sometimes we'd have a dial ...
ATT DSL residential customers are prohibited from receiving the internet service without installing Yahoo software, Bellsouth (att) help desk software, and other unidentified and unwanted software just TO GET ONLINE! The customer service refused to assign a username and password to a customer ...
ATT will not mail me my rebate check. Now that I've done some research it looks like I'm not the only one. I sent in all the appropriate forms and box portions and I received a letter stating that they did not receive the box portion. I suspect they assume the consumer did not copy the numbers from ...
I had signed-up for AT&T World net dial-up internet service for $14.95/month and was charged this amount for months. I was assuming this was the amount I was being charged every month and did not check my credit card on a monthly basis as I should have. In April I noticed I was being charged ...