On Sept 2, I noticed a charge on my telephone bill for something called "Jungle Mail." I called AT&T about this and was told that this was some type of voicemail service. I told them that I had not authorized this charge and that I wanted it removed immediately from my bill. I was ...
I had Pacific Bell DSL service from 2007. After AT&T bought PacBell (SBC) they insisted on an Equifax pull when I changed addresses, despite my 7 year history. They pulled the report twice. Probably 8. I am moving again, and when I called today, AT&T refused to install a residential phone ...
I mailed in for my rebate for my AT&T REWARDS as I opted for my high speed 2TDSL, which I am using now. To this date I haven't received anything. Could you please check as I posted this request on July 28, which has been more than 2 months ago. Thank you. William Tahata 2110 W. 176 St Torrance, ...
I wrote a previous complaint about AT&T on 8/21. They ported our telephone number without our authorization. At least three AT&T employees - including supervisors - lied to us and told us that AT&T had not ported the number. We even had Time Warner draft a letter with all of the ...
My husband adds me to his AT&T wireless account in May. I have had non-stop problems with my phone and service since. I was a former customer for 6 years, with my new husband a customer longer than that. My 6 year old Nokia has always worked. My 5 month old Samsung is a total piece of crap. It ...
We purchased an ATT cellular phone on December 18. I immediately sent in the rebate form and was supposed to receive a $50.00 promotion card. I never received the card. ATT stated they sent the card but it has now expired so there is nothing they can do. ...