I renewed my phone service contract with At&t in June. I have been a loyal paying customer for the last few years. During that time I told my friends and family how great Cingular and Att were. My parents switched over there company to Att do to me recommending them. I have told many people ...
On July my husband and I decided to get AT internet, wireless, phone, and satellite. Upon getting the services we talked to a customer service representative who was very gracious and informative, she pretty much walked us through everything. In a manner of about 30 minutes or so we had AT&T ...
My husband and I just switched and paid the cancellation Fee from Verizon because the customer service was bad and the iffy reception of the phone and we went to AT&T to purchase the new iphone 3g. Boy what a disappointment. Although the features are fantastic we cannot stay on one phone call ...
All I needed is a payment history. I hold for 20 min for customer service to be switch for 7 min to acct. Receivable. They can't help me, she said she's going to switch me over to customer service. I explain, they are the ones who gave me to you and I wait 20 already. She said ok hold on. Guess who ...
AT&T charges 18 dollars upgrade fee when replacing a broken phone, even though the contract is fulfilled and then renewed for another 2 years when agreeing to purchase the new phone. When I signed the new contract agreement on the electronic pad there is only mention of the 2 year contract ...
I purchased two new phones with ATT Wireless in the store on Fulton street Brooklyn New York. This was an upgrade because I have been a customer with ATT for many years. I didn't realize until I got the bill I was being charged for something that I didn't ask for. I went back to the store to ...