Since May of this year I have been trying to get my rebates from at&t for a land base, cell phone and the internet, a total of $200,00. I have not received one red cent I am a senior citizen and I pay my bill when it's due my son died in April and that's when I switched to AT&T because of ...
We signed up at the Berwyn store, forgoing the rebates available for signing-up online, so we could make sure our service was ordered correctly. J signed us up for HD Dish service, although we did not know it was HD until later, and the Elite DSL package, all with a rebate for keeping a month of ...
I bought the new iphone 3G from AT&T Wireless six days ago. The phone has gone dead. While charging it got EXTREMELY HOT and fried itself! I tried to return it to the AT&T store and they said "You can only return the iphone to a Apple store". I argued that since it is only 6 days ...
Be very careful when accepting sales pitches from AT&T customer/internet service representatives in respect to their methodology when giving you dollar credits to compensate you for upgrading your services. In my case, the AT&T Internet service representative made his pitch wanting me to ...
Hello. My complaint has to do with AT&T's lack of customer service/billing. When I call customer service to ask a question, I get put on hold, and half the time, I am either just left on hold, or the call gets disconnected. This is very frustrating, especially when I have past due amount to be ...
AT&T customer service at all levels is awful. I have had two issues which required AT&T to send an installer/technician in the past six months. The first issue led to AT&T sending an installer who didn't do the complete installation because he was too lazy (or incompetent) to do the ...