After 3 phone calls, and roughly 3 weeks, to find out why my at&t internet service had not been installed, they finally sent the modem i had been promised weeks before, i am now receiving bills for a larger monthly amount than agreed to. The customer service i spoke to said she had no record of ...
I was told if I updated my DSL to an even faster speed that I would be able to come to website www.att.com/rewardcenter and enter my area code and phone # I would be signed up for a $50.00 Visa gift card that I would receive within so many days. But this website does not have the form I needed to ...
Today I have had 2 phone calls soliciting additional services. (I have AT&T so I know they can contact us even though we are on the DO NOT CALL Registry.) In the last 6 days, we have had 15, yes - 15 phone calls from this number!!! I have repeatedly asked them NOT to call me again, yet we are ...
I renewed my phone service contract with At&t in June. I have been a loyal paying customer for the last few years. During that time I told my friends and family how great Cingular and Att were. My parents switched over there company to Att do to me recommending them. I have told many people ...
On July my husband and I decided to get AT internet, wireless, phone, and satellite. Upon getting the services we talked to a customer service representative who was very gracious and informative, she pretty much walked us through everything.in a manner of about 30 minutes or so we had AT&T ...
My husband and I just switched and paid the cancellation Fee from Verizon because the customer service was bad and the iffy reception of the phone and we went to AT&T to purchase the new iphone 3g. Boy what a disappointment. Although the features are fantastic we cannot stay on one phone call ...