My husband and daughter had their cell phones with AT&T Wireless and we have been trying to get the bill straigtened out with them since December. We are not able to end the contract because they continually add to the bill and therefore will not let us be released. Both my daughter and husband ...
I called AT&T to switch my calling plan back in November. They told me it would be in effect on December 2. I got my December bill and was charged for calls that should have been included. They NEVER switched me! I called on December 26 to find out what happened and asked for a refund. I was ...
After reading the astronomical amount of complaints on this website I came across something interesting. It seems that AT&T likes to charge it's customers "wages" for collection action. I was wondering why my final bill from previous service 2 years ago had more than doubled after I ...
I purchased a cell phone plan through AT&T through a local AT&T store in Lansing, Michigan. The AT&T agent explained to me when I purchased the plan that it covered long distance for the United States and its territories as long as it showed AT&T on the screen. He explained that if ...
I had been a valued customer with AT&T in New York City for about 2 years. Never missed a payment, never had a late payment. And I must say that in New York, their service was fine. I had no problems out of them. Once I moved to Georgia state I had to switch the plan over to the city of ...
I signed up with AT&T 5 days ago and got a deal in which I received a free NEC 525 mobile phone and I signed up with a 1 year agreement. I also signed up for an additional $5 to be charged to my phone bill monthly for phone insurance. I was told that if something happens to my phone— if it gets ...