The AT & T U Verse advertising employees mentioned the move from DirecTV and AT & T house telephone support and web could be "seamless". As the tv and house telephone support transition continues to be almost "seamless", the web move, particularly e-mail is a headache. ...
Some of my favorite channels are the Food network, HGTV, and other such channels. Come to find out they are missing from our menu today. Apparently, at&t dropped the networks because they can't agree on terms??? How about the customer? Is it going to be reinstated? Do we get a refund because we ...
I start with saying I have been an AT&T customer for 10 years and I have never seen the lack of customer servic I saw when I tried to sign up for UVerse service. I signed up online around the 14th of January and was told I would receive and email confirming my Internet had been turned on that ...
In June last year I want to update my auto pay for my Uverse/phone/internet service with a new credit card as I cancelled the old one. Come August I get alerts that my bill was not paid so again I go into the system and again try to change my auto pay to the new credit card but again this happened ...
Signed up for U-verse, Landline and internet for flat rate for 1 year; after 6 months AT says the people who signed me up were only "contractors" and could not make that promise and they, AT&T, would not honor the promotional credit but would contact the "contracting ...
We had U-Verse installed a year ago. Had problems right from the start with phone, internet and TV. They have been to our home nine times and we have had to call them at least 20. The system randomly kicks computers off the system. Customer Service says it is the Gateway (has been changed 5 times). ...