AT&T U-verse
When DVR box 'died', I called cust. Service. A service call was scheduled to replace box. I was charged $55 for the replacement of their broken equipment for which I pay each month! They did not inf Plymouth
My U-verse DVR box 'died' one day. It had been on the fritz a few days and after phoning customer service, was declared 'dead'. A new one would be delivered the following day by a technician and, indeed, was. Two months later on my paperless bill I noticed a fee for $55 for 'labor' to replace their ...