My ordeal began last Thursday May 22nd when I misplaced my Metro PCS cell phone. I immediately called Metro PCS to have the service temporarily disconnected until I filed an insurance claim. I then was given Asurion's phone number. I called the customer service phone number and described what had ...
I bought a Dash from t-mobile a month ago and added the insurance from asurion. My phone screen broke and I took the sim card out and put it in my old nokia phone since I did not have the deposit to put down at the time. After a week, I called t-mobile and was transfered over to asurion. Asurion ...
My LG 8600 was dropped and broken on the hinges when you open it. I have Verizon insurance so I filed a claim and recieved a phone in a few days. The phone they sent is a cheap broke back phone. At first I noticed that it doesn't say LG on it anywhere. When I put the battery on it didnt even fit it ...
How stupid is this! I received a replacement cell phone that has been locked by someone else whom had this phone and sprint can't unlock and i tried calling for one hour to asurion and they have their stupid recording that eventually hangs up on you not allowing you to speak to anyone. What a ...
Asurion customer service sucks. I am AT&T 2 yr plan and have been paying Asurion $5 per month for phone insurance. I had a problem with my battery and called to have it replaced. I was first told that there would be a $50 charge! I was then asked since when I had the poor battery problem to ...
I think someone is making a big profit charging the customers 50 bucks every time you need to have your phone replaced but giving you instead a cheap version of whatever phone you have at the moment this happens. I received a "LG Chocolate"from asurion to replace mine, but actually is a ...