My name is Charles and I filed a claim with Asurion for property that was stolen (cell phone) on April I was given a proof of loss application to fax in to 866-306-2268, I was told I needed to get it notarized and a police report in which I did but no one has gotten back to my on my $200 metro cell ...
Here's how you can fight Asurion and their corresponding cell phone companies. I know it will take lots of typing, work, copying etc, but it is worth it. 1) File a complaint with all 50 states attorney general's office.inform the other states that you do not live in, tell them you're filing this as ...
This is by far the worst company I've ever had to deal with. Not only do they lack basic customer service skills, the operators are rude, condescending and liars. They never have any phones in stock, nor do they have the professionalism to let you know when stock will be updated. I've been trying ...
In July of this year, my daughter damaged her cell phone while on vacation in Rhode Island. Asurion sent a new phone to my mother's address in RI. On our way to the airport July 26th, we dropped the pre-paid postage envelope with the pieces in the mail. On 9/10, I noticed a $ 175 charge from ...
I believe ASURION Insurance Company and Verizon Wireless are intentionally miss leading its customers. Today I had my phone (Motorola Q) examined by a Verizon Wireless technician. I was informed by the tech that the phone is malfunctioning beyond repair however I was insured through ASURION for ...
An outline of my experience with Asurion: *I filed claim. Asurion could not honor claim because their system indicated that I did not have insurance. I had been paying for the insurance for 18months non-stop at this point. *I called Verizon, who contacted Asurion and confirmed that I had insurance. ...