In July of this year, my daughter damaged her cell phone while on vacation in Rhode Island. Asurion sent a new phone to my mother's address in RI. On our way to the airport July 26th, we dropped the pre-paid postage envelope with the pieces in the mail. On 9/10, I noticed a $ 175 charge from ...
An outline of my experience with Asurion: *I filed claim. Asurion could not honor claim because their system indicated that I did not have insurance. I had been paying for the insurance for 18months non-stop at this point. *I called Verizon, who contacted Asurion and confirmed that I had insurance. ...
My ordeal began last Thursday May 22nd when I misplaced my Metro PCS cell phone. I immediately called Metro PCS to have the service temporarily disconnected until I filed an insurance claim. I then was given Asurion's phone number. I called the customer service phone number and described what had ...
I bought a Dash from T-Mobile a month ago and added the insurance from Asurion. My phone screen broke and I took the sim card out and put it in my old nokia phone since I did not have the deposit to put down at the time. After a week, I called T-Mobile and was transferred over to Asurion. Asurion ...
My LG 8600 was dropped and broken on the hinges when you open it. I have Verizon insurance so I filed a claim and received a phone in a few days. The phone they sent is a cheap broke back phone. At first I noticed that it doesn't say LG on it anywhere. When I put the battery on it didn't even fit ...
How stupid is this! I received a replacement cell phone that has been locked by someone else whom had this phone and Sprint can't unlock and I tried calling for one hour to Asurion and they have their stupid recording that eventually hangs up on you not allowing you to speak to anyone. What a ...