My kid's phones were stolen. I faxed the documentation 10 times. (from kinkos & AT&T store) Everytime i faxed them they had they haven't recived them, so i faxed them for the 11th time. And they finally got them, they say it's 1-2 day shipping thats Freaking BS. It took 7 business days. On ...
Asurion is dishonest and expensive! There was a problem with my phone and I sent it to Asurion. They sent me a new model and a new battery. The battery was not a vendor approved battery and didnt even fit in the battery well! Now, I haven't used the phone in a while and am trying to use the battery ...
Asurion, an insurance claim department through Sprint are compleye rip offs! I cracked the screen on my Android and filed a claim through them online, having to pay a $100 deductable. I recieved my replacement phone 2 days later only to find I couldn't activate it because it was still reported ...
Two years ago I bought a Blackberry Pearl and have carried insurance through Asurion on it the whole time. The phone still works fine but the roller ball that controls many of the functions fell out the other day. I am four months away from being able to upgrade to a new phone so I called on ...
I have been a follower/reader of complaint for several years and this is my first post. I will try to make this report clear and concise so that you, the consumer and fellow citizen can make an educated decision. The Plot: Today my son's iphone was stolen while he was at Pat's King of Steaks in ...
Asurion has terrible customer service and the insurance product is not worth the money. AT&T should not endorse this company or allow them to do business with their customers. The insurance regulation authorities should investigate this company with a fine toothed comb and consumer protection ...