I went into Ashley Furniture earlier today expecting to walk away having purchased a sofa which I had previously looked at. Upon entering not one associate greeted me or asked if they could assist me (please note that there were only a handful of customers and the store was not overly busy). I had ...
We purchased a fairly expensive Ashley Rustic finish kitchen table (product # D442-01 off chair) and have come to find out that with the finish on our table you cannot use water or else it will remove the stain. This has happened to us because of course it the sales person who sold it to us had ...
I had purchased an entire living room bedroom furniture delivered last Thursday 3/1. Whomever put the bed together must have missed a screw or two because the bed collapsed the same night. Angered, I called the Paramus location letting them know about the issue and they said that it was out of ...
I've previously purchased Ashley Furniture, in another State, and was happy with the customer service, quality of the furniture and the delivery. The Mall Ring Circle, Henderson, NV store, was totally different. I was iignored upon entering the Henderson, NV store by 3 salespersons. After looking ...
Ashley furniture has a no return policy for mattress/box springs. After purchasing a mattress for $500, i called within 48 hours to state i could no longer sleep on the mattress (coil-encased). I was told ashley furniture doesn't allow return of mattresses or box springs. It's in the very tiny ...
I generally do not buy Warranties for anything and should have known better, but the salesman talked me into it. He said it doesn't matter what happens to it "We will fix it!". I was purchasing two, leather love seats for my newly built (Man Cave) Kind of a theater type seating. Now that ...