My husband and I purchased all of the furniture from our home during their New Year's Day sale this year. We took delivery at the end of February. Six weeks later our brand new dining room table with finished wood was buckling! The entire table is doing it! We called Ashley and they told us it's ...
Lucas sales rep for Ashley sold me a bed frame and mattress assured me the mattress would fit. First item wrong on delivery is the standard box spring was not compatiable. Ordered low profile a month later when that came still to high apparently the ULTRA low box spring was needed SOMETHING the ...
I went today to the Ashley Furniture store located at Waterford Lakes Mall in Orlando, FL 32828, to ask for an ex-change to the recliner I bought a week ago and was delivered yesterday. The recliner was defectious, and I just wanted a new one, same model and everything. After explaining this to 2 ...
I went to the local Ashley's in Live Oak, TX and purchased a 6 seat dining room set with the china hutch, and also a sectional with a chase. This furniture was supposed to be delivered on 5/24 between 12-3pm. I received a phone call the night before and missed it saying that I did not confirm my ...
This past year I bought a brand new room collection from Ashley Furniture. 1 5 years later among the base side-rails of the mattress is damaged. I understand the 12 months guarantee has terminated, and so I contact the shop where I bought the mattress plus they explained the design mattress I ...
A leather sofa was delivered to my home by Ashley furniture drivers. A few days later I noticed the sofa was not sitting properly on the wood frame. Called the store, was referred to customer service 866-864-0118. Got hung up on several times, a date was set for technican to come out and never ...