In March we purchased an Ashley Furniure DuraBlend sectional for $1400. Approximately a year and a half later the thing starting falling apart. The DuraBlend material is totally flaking off. Everytime you sit on the sectional a lot of little brown specks of material fall on the floor and get stuck ...
My experience with Ashley Furniture started with bad customer service an ended that way as well. I spent Labor Day wknd shopping comparing the sales at all of our local furniture stores. During my first trip into the Ashley store I inquired about the Ellington furniture group. I asked the sales ...
Purchased a set of furnitures (kitchen table & 4 chairs, family room furniture, kids room furniture) from Ashley in May and also the 5 year protection plan. I had filed a claim on May 25th because my Kitchen set's chair fell down (along with me) and broke its top portion. I reported the issue ...
I bought some furniture for my living area. Told we would have it by Christmas. Then told part of shipment was damaged and they could deliver most by week b4 Christmas. Need full set so we re-scheduled delivery for after Christmas. Delivery shows on 12/26 and the driver and his helper refused to ...
I went to Ashley Furniture today in Massena, NY to buy a recliner. We walked in & the gentleman asked what we were looking for & I told him. He told us where to look & quickly got back to his computer game that he never left the whole time we were there. I went there last year to buy a ...
I bought a brand new leather chair, couch, and ottoman in November. Today, (8 months) later, a repair patch that was covering a cut on the chair's cushion came off. Why did it have a repair patch on it in the first place? I bought it new, not damaged. Anyway, I went to the Ashley Furniture store ...