Traveling by Amtrak from Tampa to Chicago via D.C. I checked a large duffel bag at the Tampa Station and when I arrived in Chicago I discovered that 6 Nike golf shirts and shorts worth $600.00 plus were stolen. I contacted Amtrak only to be told they will make a report. Amtrak is subsidied by tax ...
A group of family members recently went from St. Louis to Kansas City on Train 314. All Amtrak personnel were cordial and helpful, but the one who made the experience especially good was the attendant in the snack car, Loren. He was organized and prepared while serving our large group as well as ...
Oarded Amtrak train# 6- 3/16 at 11:00 am (late) to Reno Nevada, was to be 5 hour trip! Arrived Reno Nevada at 2:00am 3/17 a 14 1/2 hour trip! Stewarts dissappeared for over an hour! Called to complain today offered partial refund! Who wants to ride amtrak again! Return train #5 was 2 hours late ...
A friend and i were going to meet friends in dallas so we brought tickets for amtrack... Ya we were on time and the train left ten minitues ago is what Maria Delacruz to us. Thay not only dont care if thay leave u stranded thay kinda seem to enjoy it. I spoke to two supervisors and four outher ...
On the 3rd of Feb, I had a phone conversation with the most amazing Amtrak employee. Denver was slowed by a snow storm and she set me up with a ticket for the same price on the next day. She sounded like she was having a rough day which I would relate to delays and angry customers. I thanked her ...
So I just get off the phone with my wife, who is returning home from Virginia with our four children on the train. First of all she tells me how she has had nothing but problems. Something about being able to check bags and poor customer service, but that is not why I am writing this. Apparently, ...