This trip was the roughest trip I have had in my 25 years at Amtrak and their have been trips. I do my best to be a good employee, to serve the passengers needs to the best of my ability and not ask much. This weeks trips started out just like any other, greeted my coworkers and passengers and set ...
Well let's start of by saying I am so pissed off that I'm writing this on the amtrak train to newyork. I am a young single mother no taller than 5 feet and I came to sc to visit family. I got on the amtrak for the very first time and let me tell you it was the absolute WORST travel service I've ...
Had a terrible trip on Northeast run. Two women with small child each allowed the children to yell and scream an run up and down the aisle. We asked that they keep the children quiet (after about the first hour!). They told us "what do you expect. They are children 3 and 4." Then they ...
Amtrak Nazi Like Abuse Towards Employees - Perhaps some of the reason some of the employees are somewhat nasty at times is because of the way the supervisors and manages treat the employees (Especially 2 minutes right before they are about to go out on a four day trip).instead of motivating them to ...
Took the Southwest Chief LA to Kansas City with a disabled friend. Amtrak employees at LA were fabulous, especially Denise who drove the cart enabling my friend to get to right up to the train without walking. Food pretty good, service on board was great (kudos Steve and Melanie) views fantastic. ...
I purchased a ticket to Michigan from Salt Lake City. I was not able to return within the timeframe AMTRAK gives. They only validate their fares for one year. I had a family emergency that did not allow me to meet this deadline. I called, spoke to a lady not very nice lady, and she informed me I ...