I called for emergency plumbing service approx 2:00 pm. I was told that someone would be in contact me within 24 hours. I have spoken to three reps. Two supervisors and still have not heard from one contractor. They are trying to give an authorization to find my own contractor, but the first one I ...
American Home Shield assigned an alleged A/C Service company to repair a leak in my A/C, but instead created a massive leak that took almost 2 weeks to repair. In the interim, flooding invaded one whole wall and the tiles in 3 rooms. This situation created a mold problem and an unsafe mobility ...
AHS will not pay to change your water heater. I have been a customer of American Home Shield for about 3 years. Recently my 40 gallon gas water heater started leaking. They sent Dodson plumbing from Kernersville, NC to my home in Greensboro, NC. The heater needed to be replaced. After more than a ...
I had approximately 30 service calls for my a/c. I was told it was working properly even though nothing was coming out of the vents and the outside unit loudly made a whoom whoom sound. Finally, a contractor came out and said the inside unit was so badly rusted if we used the heat it would give off ...
The former owner of my house purchased an American Home Shield Home Warranty through Coldwell Banker real estate. I have made several claims with them, and the more I deal with them the less satisfied I am. They only have one service provider in each category (electrical, plumbing, heating) in my ...
AHS is worthless... They use providers that don't care if they fix something or if they show up in a timely manner. I had to buy a dishwasher b/c they couldn't get someone to repair mine in a timely manner... Now I'm have been waiting three weeks to get my dryer fixed... Will probably have to buy a ...