This company is the biggest ripoff I have ever seen. The do not care of the customer nor how they appear to the public. No since of urgency to any of the matter you call to report. Each person you speak to is horrible. Call for a washer repair it took 2 weeks to get someone to even look at and that ...
My hot water heater was blowing water out of the pressure relief valve. I figured the valve needed replacement and filed a service request with American Home Shield. The repairman they sent was from a Fresno area plumbing company. He looked at the hot water heater and went into a tizzy over how ...
We had 18 inches of snow in Madison with minus 10 degree temps, however, the streets in Madison Wisconsin were plowed. Our furnace stopped working. I called for warranty service and was told that Sears couldn't be out until the next day. Our pipes plus us would have frozen by then. I called R&A ...
I had two service requests declined by American Home Shield (AHS). The first one was for my microwave. AHS claimed that the microwave failed because I did not maintain it. The microwave was 6 years old! They claim that the grease build-up inside the microwave caused it to fail and I am supposed to ...
On 8 January we contacted AHS regarding our heat pump. The next day they sent someone out. Strickland (the company) said it was a leak and said they fixed it. A couple of days later, it was obvious that the problem had not been resolved. We called AHS back, and they sent Strickland back. Strickland ...
My built in oven broke, they came and said they would replace it. That it went by dimensions, searched can't find then they said by capacity found one and only one and they won't pay. They now are saying they will give me $500.00 and I have to pay the rest. Sears says I had a highend oven and they ...