I was sold a system that I did not want. My name is Julia Moore and I purchased a system in November. My sales person was Brandon. I wanted a system that verbally identified the zones, a laser down stair so I could hear any intruders and a medical alert device. I was told by brandon that I could ...
ADT charges $25 -$100 to service their system even if it was their own fault. I called to discuss this with them and their excuse was that they have to have a third party service the product as they have chosen not to hire their own technicians. This is quite indicative of foul play. This way, they ...
Switched my home security system. ADT set an appointment for Friday from 8am to 12am. The installer got here at 3pm, took out my old security system and was done around 5;45 pm. He tested the system everything worked good. He left and 15 minutes later my land line phone rang, it had a buzzing ...
I signed up for ADT, and was sold on a high end alarm, using the convenient "three pay" option (as you can imagine, this breaks your installation charges into three monthly payments). I gave my debit card number, as was required. To my horror, the next day, ADT drained my checking account ...
Upon moving into our new house ADT contacted us to have an alarm system installed. One of the catches was because I am a verteran and a member of USAA the monthly rate, as well at the installation are at a much lower amount. Upon installtion we noticed that the invoice was not correct and at that ...
I had an account with ADT Security for the last three years. I paid them religiously approximately $50 per month ($1800). When financial hardship caused me to close my store, I called ADT to cancel my contract, they told me that my disconnect fee is $900.00. I told them that $900 is ridiculous and ...