We purchased a 3 piece leather furniture set from The Roomstore in 1999, we also were talked to buying the "warranty". They made it sound like they would repair anything. We were given a cleaning kit from Stainsafe, which included an ink remover. We had a tiny little ink stain on one of ...
I was called in response to an ad on the internet about receiving a credit card, visa. I responded and was supposed to have the $296.00 debited upon arrival of my card. The account was debited and no arrival of a card. I work and make minimum wage and was going to use it for xmas. I called almost ...
I bought a leather couch from Levitz, they strongly reccommended buying the warranty claiming that it covered just about everything even pets. Part of the couch was damaged during delivery, Levitz said Stainsafe will cover it. Stainsafe after several calls finally sent someone out who said they ...
I purchased a wallaway sofa and loveseat from Levitz in December and was sold the extended warranty offered by Stainsafe. What a joke that turned out to be. I initiated a claim for a structural problem with my sofa July 25 and I was told that the manufacturer would have to resolve this problem ...
I have had nothing but trouble with this company. I needed a new mattress for my daughters futon, which was still covered under the warranty that i have purchased extra. The mattress itself was only 1 year old. I started this process in june of this year and now its august and still no results. ...
This is the second time I have filed a legitimate claim (within the five days of incident as required) with Stainsafe and have had to spend months, not weeks, getting it resolved. The first incident in January of resulted in having Seaman's, the original retailer of the fabric furniture, replace ...