In the past, I've had dealings with StainSafe without too many problems, although they were unbelievable slow in responding to my claim, so when I made another furniture purchase, I went ahead and purchased their services again. But this time it was ridiculous. I bought protection for my new ...
My husband and I bought STAINSAFE leather protection from Seaman's Furniture store in Woodbridge, NJ. We were told that it would repair any damage caused by pets, and because we have two cats, we bought it. There was no other reason for us to buy it and we truly thought we'd never have to use it. ...
Does not honor its warranty agreement... After purchasing a 5-year comprehensive furniture protection plan that was supposed to guarantee the Stainsafe "treatment" to a sofa and loveseat against stains "of any nature" the company denied the claim. Burdines Department Store part ...
I'm another one! Just paid about $300 (1/29 about 1:00PM) in Palm Beach Gardens FL for 2 "Audiofile 583LR" tower speakers - same basic story as everybody. They showed me the spec sheet with MSRP of $1300. This is the only site that mentions them. I knew better too, probably like most of ...
I purchased a couch with a 5 year warranty from Scott Scruptrine in Michigan. A year later, my warranty was sold to Stainsafe. Since then, the material on all of my pillows has frayed away from the seams. I called stainsafe and a technician was sent to my house within weeks. The technician told me ...
In July we took delivery of a three-piece leather ($6000) living room set we purchased from Burdines in South Florida. At the same time we purchased a product warranty through "Burdines" with "STAINSAFE". This warranty was touted as covering almost every stain, tear and loss of ...