I put an order on 12/26 (order quantity 25768). The verification mail suggested the purchase might occupy to six months. Within The span of the following couple of months, I created many calls, none which were delivered. I sent, and also the emails were universal..."We apologize for that wait. ...
Order Number 26861 for 4 each Vieux Luxembourg by Villeroy & Boch Dinner Plates (10 1/2 in), Stock number 2341-2620 was placed on 04/06 at 17:08: 20 EDT. Payment of $134.40 was made at that time. Order status queries were sent on: 7/9 10:14: 33 EDT 7/24 12:06: 19 EDT 11/12 13:02: 16 EST 11/20 ...
On December 27 I ordered $253 worth of china through placesettings.com. I was informed that because this was a custom pattern it may take as long as 6-12 months to receive. I felt nervous about the immediate credit card charge but understood this to be company policy. When I had heard no updates ...
I placed an order on October 4. Yes, more than a year ago. My card was charged for $176.23 immediately and the wait began. I wanted the dishes for LAST Thanksgiving. The e-mail runaround cited problems with the order, problems with the shipment from the manufacturer. All kinds of problems. I was ...
I recieved a card from placesettings saying a gift had been purchased for me. (almost $500 of china by my sisters and Mom) I already had bought those dishes so I called placesettings and they said NO Problem we will give you a credit to use anytime! Good luck! After MANY unanswered phone calls an ...
I ordered 5 merrion goblet stemwares on May 31 and have never recieved my order, despite repeated emails to them asking them when it would be shipped. The order was $475 which they charged my credit card in May. I am unsure what to do to get my money back (the order says no refunds - yet I never ...