The harassment didn't start until I called Vanderbilt one day to ask them my total amount and Jimmy answered the phone. He asked me why I wanted the balance and I told him I wanted to refinance. He said I couldn't refinance until I paid a year on time. I told him I did not want to refinance with ...
I always paid my mortgage on time. I was harassed at work, they called my job and caused me to lose my job. I am unemployed now because of them. I called to ask them to work with my payments because I got behind because of them. My income was paying for the mortgage. They told me that they do not ...
I would like to tell anyone who has to deal with vanderbilt mortage if you have a complaint about them, you need to file a complaint with the BETTER BUSINESS BUREAU OF EAST TENNESSEE. Hope you have sucess like we did. ...
Vanderbilt Mortgage is without a doubt the most unprofessional people I have ever dealt with. I became late on my mortgage payments due to slow business. They told me they would put one payment on the back of the loan which would make it easier for me to catch up. Because I talk with so many ...
My loan for my mobile home was previously with another finance company and was just taken over by Vanderbilt as of May 1. Vanderbilt called me to get a payment and I gave them my routing number and checking acct number. The representative, a Ms. Leech (rudest, most unprofessional woman I have ever ...
VMF took over my loan contract from Associates Housing.By the time I received the letter giving this information, Associates was no longer taking calls. I received a letter on Saturday from VMF.in the letter, they stated my payment would be increased by $34.24 a month with no explanation. The ...