I called Vonage on March 10 and inquired about their services. I was paying $210.00 a month with Bellsouht for three (3) voice lines and one (1) fax line. Vonage quoted me $25.00 per month per voice line with unlimited local and long distance. They offered me $9.95 for the fax line. They were going ...
I ordered Vonage in November after lengthy conversation with their Sales Rep. The lines were unable to connect or activate so they were returned. After many calls, and a confirmation that all accounts were cancelled in January, they charged me a disconnection fee and continued to bill my credit ...
On November 9th I called to cancel my Vonage account which I had opened in march of the same year. The "save the account" salesman did everything he could to convince me not to cancel my account, as is expected. When I refused to submit to his tactics, he made me an offer which was ...
I called vonage to cancel service again. It is very very hard to cancel. The equipment they sent me didn't work. On their website they tell you you have to call them to get a R.A. Voucher to return the equipment, but then they don't give you one. The man told me on the phone I would have to buy it ...
Folks, I write to you guys today to express my nightmare with Vonage phone service. I have been with Vonage since 2005 on a mini plan paying $14.99 a month. Rarely use it, except to make international calls. When I do use the Vonage line, the digitized packets (calls) are dropping every time I ...
I had Vonage for about 8 months. When I no longer needed the service, I called to cancel. I was told my account was cancelled. A couple months later, I noticed my card was still being charged even though the service was off. Every month, I was advised that my account really was closed and I would ...