Picked up Craftsman Tool Catalog (02T20114) at local SEARS store. Found product I wanted (item 34447 @ $19.99). Went to local Sears store (02343) and showed Associate #1156 disparity between catalog price (19.99) and store price (27.99). He stated "That's the price plus shipping on catalog ...
I ordered a shaft for a rototiller on May 4th. After waiting 10 days I got parts that were rusty, pitted, and unusable. The gasket was rolled into a ball and put in this same small box. It was also torn and not useable. A call to Sears yielded more policy, and procedure explanations from them. They ...
I purchased a Sears Kenmore Washer and Dryer a year ago. The dryer quit working and I called Sears 800 Service Number. I was told it would be a week before they could service it. It was scheduled for repair May 2 between 12-5pm. I closed my office and came home to wait that day. Service people ...
Filed a recall request with Whirlpool on 1/11/02 for a Microwave Hood Combo sold by Sears as a Kenmore item. They sent notice that I could not use Microwave and to power it off. That I would receive indication of when it would be repaired. Received a notice from Sears in the mail on 2/6/02 not to ...
Had mower serviced 4/7/01. As part of the service, battery was replaced even though the old one had no problem. Since then, the battery has been replaced six/seven times. Last time, 8/15/01, new part was installed. I was told if this didn't work, the mower was going to have to be replaced. On ...
I purchase a refrigerator, a range and a dishwasher from Sears on 3/17/00 and to be deliver on 4/9/00. And I get a call on 4/8/00 at 11:45am Telling me my refrigerator can't be deliver because it got damaged. Now I have gave my old frig away because I'm thinking I'm going to have my new one the ...