The service agreement states they will replace the covered item if more than 3 product failures occur in a 12 month period. Sears Service Department, claims that I do not have 5 individual product failure, because the last 3 are on the same service order, because the technician can not properly ...
June 11 Sears Roebuck and Company Director, Sears National Customer Service Relations 3333 Beverly Road Hoffmann Estates IL 60179 To Whom It May Concern: Subject: Poor Customer Service I have been subjected to poor customer service characterized by empty apologies from Customer Service Specialists, ...
In April of 1999, I paid this account in full, closed my account, and cut up the cards. I have been repeatedly called customer service over the past five years to get this account closed once and for all, which each time the associate from Sears states that they will enter it in the computer as ...
As with others, I also received the hard sell pitch from a representative of their company when I expressed interest in their online degrees. However, being there were no colleges in my area that were offering Bachelor Degrees in the field I was pursuing, I chose to go with AIU. Problem one — Even ...
This item (6 drawer dresser) was delivered last night, 3/22/04 @ 7:30 pm. The botto piece is broken in half, and the drawer is broken in the back. I was told today, 3/23 that a call tag will be issued to return this item but I would have to charge this item again in order to get a replacement sent ...
AIU online is a complete scam. If you are browsing the web and are interested in getting a little information you are must put in your contact information in order to view the website. This should automatically tell people that something is wrong. After you enter your information you will ...