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I saw your website and have a horrendous story to add. We made an appointment for October 11th to have a 3 year refrigerator fixed which is covered under warranty for service and parts. Sears claims it isn't covered because it was purchased in 1999 yet the metal plate inside the refrigerator states ...
I when to three sears automotive centers in the new york area to have my struts on my car that are in warrenty. Before I went I took my car to mechanic and made sure nothing was wrong with car, the first two centers added addition parts and labor. The third sears center charged me $40.00 for the ...
I have been a Sears customer for over forty years and have gone through the local credit system to Discover Card, and finally to the Sears MasterCard. I have never had anything but excellent credit reporting. I attempted to make a charge on my Sears card which I had not used for about a year. I was ...
We purchased a side-by-side Kenmore Coldspot Model #59502990 sometime in 2000. After about 10 to 11 months, I started noticing that food was beginning to go bad faster than normal. Mostly milk. We get our milk deliveries to our doorstep so I began to wonder if the milk we were receiving wasn't up ...
The service agreement states they will replace the covered item if more than 3 product failures occur in a 12 month period. Sears Service Department, claims that I do not have 5 individual product failure, because the last 3 are on the same service order, because the technician can not properly ...