I placed an order with the company online 02/05 for a certain product my regular supplier had sold out of. Because of the free shipping offer on orders of $50.00 or more, I ordered several of the same item as well as a couple other things. On 02/07 my MasterCard was debited making me think that the ...
We had damage to a piece of furniture that we had purchased the Guardsman protection for. When we called to report the damage I told the woman on the phone that we were Military and in the middle of a move that we did not have a destination address for. I asked her if we should hold off on filing ...
My wife and I went to Global's presentation. We became interested in what they were offering. They asked us about any destinations that we would like to travel to. We also expressed interest in their so-called weekend packages in the United States. We gave them several suggestions on various ...
I placed an order for around 300.00, and after 1 week, we could not use 1 item that cost 147. I emailed benfranklin and Kathy said to repackge the item and return via UPS. I did return the item and I also verified that they received the item. It has been 30 days since they received the item and ...
My mother lives in California and I live in Atlanta... We were on the phone for our nightly coversation when she brought up her monumental task of making blankets for ALL of her grandkids. Well I told told her to let me look on line BEFORE she went to the store and paid double. Well to say the ...
Ordered a number of Golden (Brand) Open Acrylic Paints from BenFranklin.com on February 21.2012. On March 1st I called "Customer Service" regarding the status of my order and got a voice mail about how my call was important - but leave a message. I also followed up with an email on March ...