This company has no problem with taking your money for warranty coverage, however, if needing to place a claim, they give you at least a minimum of two months before you get any help if any. This is a total rip-off. I would find another company to provide warranty on new furniture. This is the ...
I ordered a few products and after not receiving them in the time that was quoted at checkout I attempted to get in touch with their customer service... And of course i never got a reply. Scam!! ...
I found a better deal elsewhere within an hour of ordering something from them and that was when I discovered there is no way to cancel an order online. I called and e-mailed them and they have not responded (it has been days). I'm writing this now because I've searched and found other people ...
This company billed my insurance in February and got their payment on March 8. Then they billed my insurance again for the same amount and were denied because the insurance had already payed. Guess what they did next? In August they decide to bill me for the same amount. They tried to get paid 3 ...
I too cannot get in touch with customer service. I ordered my item at $256.55 and it still has not been shipped out yet. I have contacted them several times using 877-733-2363 and left messages. I have also emailed customer support to ask when my item will be shipped. Still no response since ...
I should have come here and looked at the two comments before I ordered from BenFranklin.com. They charged my credit card the day I ordered Feb-15 and have not shipped or communicated with me since they sent the order confirmation email. I Guess if I don't hear from them in a couple of days, I have ...