When I first signed up with DirecTV I was excited about their HD-DVR service since they were offering it for $54.99 for the first year. I signed up for it getting one of their moving channel packages free for 3 months as well. For the first three months I was supposed to be paying $54.99 per month ...
I have been a customer of DirecTV for quite a few years now. I contacted customer service in either Dec or Jan to inquire about an HD DVR upgrade. Prepared to pay full price for the upgrade, I was told that because I had been a customer for so long I qualified for a free upgrade (retail of which is ...
I bought 5 "Manufacturer Recertified" Dell Latitude D610 laptops that included a Dell "Manufacturer Warranty". Two laptops arrived damaged; one had burn marks and another could not hold a battery charge. I immediately called eCost and was told I needed to call Dell directly ...
I recently decided to sign a contract with DirecTV, who I used as my satellite provider several years ago. As with many providers, I signed the standard two-year contract, in which DirecTV provides the service and equipment for a monthly charge. As soon as the system was installed, we set the ...
On April 10, we purchased an HD receiver at Best Buy for $100. We activated it on the same day over the phone with a DirecTV representative. I contacted DirecTV several days later regarding an unrelated billing issue and was informed that my current contract which originally expired on June 19 had ...
1. A complete install should have been a two line install that would have allowed recording of two different programs at the same time. DirecTV installer only installed single line. The installer attempted to charge an extra $60 at time of the install for the second line. When we declined he left ...