I have been a customer of DirecTV for quite a few years now. In either December or January, I contacted customer service to inquire about an HD DVR upgrade. Prepared to pay full price for the upgrade, I was told that because I had been a customer for so long I qualified for a free upgrade (retail ...
I bought 5 "Manufacturer Recertified" Dell Latitude D610 laptops that included a Dell "Manufacturer Warranty". Two laptops arrived damaged; one had burn marks and another could not hold a battery charge. I immediately called eCost and was told I needed to call Dell directly ...
I recently decided to sign a contract with DirecTV, who I used as my satellite provider several years ago. As with many providers, I signed the standard two-year contract, in which DirecTV provides the service and equipment for a monthly charge. As soon as the system was installed, we set the ...
On April 10, we purchased an HD receiver at Best Buy for $100. We activated it on the same day over the phone with a DirecTV representative. Several days later, I contacted DirecTV regarding an unrelated billing issue and was informed that my current contract, which originally expired on June 19, ...
1. A complete install should have been a two-line install that would have allowed recording of two different programs at the same time. The DirecTV installer only installed a single line. He attempted to charge an extra $60 at the time of the install for the second line. When we declined, he left ...
Direct TV widely advertises a $29.95 package for monthly service. I heard about them in a flier I received with my Verizon bill. I thought $29.95 was a good deal, so I canceled my Comcast, called Direct TV and signed up for this package. I also told them if it cost any more than that, I did not ...