Tried to return a defective product to the store and was told that I would be charged a restocking fee. Restocking fee policy is not in written form anywhere in the store, on the reciept or on the website. Asked to speak to the store manager and was told that I had broken the factory seal. How ...
I live in northern virginia. 3 years ago i purchased a 2000 oldsmobile Silhouette van from a local Eastern Auto dealership. The vehicle was purchased in the winter months. When i drove it off the lot the right headlight blew out. I phoned the dealer & the saleswoman told me to take it to their ...
I purchased a 2002 Nissan Altima from Auto Express in Fredericksburg, VA. The salesman and I test drove the vehicle for approx 10 min. Ironically the veh was very low on gas and the salesman didn't have a gas card with him. Once I purchased the veh and got it home, I loved this car. However that ...
Before these experiences, i shopped at best buy all the time. Earlier this year, i was looking to purchase a home theater system. I had chosen a sony model, and decided to buy it at best buy because of my previous experiences. When i went to the first store, i searched for a salesperson for 15 ...
I am writing to complain about the experience of buying glasses from Lenscrafters. My husband bought his glasses and sunglasses in August. Since then we have been back atleast once a month for the lens falling out or some sort of problem. Not once were the frames ever replaced or looked at. All ...
When I brought my 1991 Subaru into Bell Subaru in Woodbridge NJ I requested that they check the car out and give me an estimate of repair for a "check engine" light that stayed on. Having brought the car in that morning, I received a call from the customer service telling me that I would ...