This is a lousy company to deal with. A year ago I signed up for Directv for their low prices, which I thought would beat the cable company. My contract ended in August of this year, and they seem to think customer service has to be rude and crude to people. I complained a lot about the service, ...
We were experiencing some hard times due to my wife being out of work, and we were no longer able to afford Direct TV. Direct TV turned off our services. We made a small payment toward our outstanding bill in good faith. Direct TV claims they sent us a box in which to return their equipment. We ...
On or about 3/4/08 we canceled our service with DirecTV due to poor service and picture quality. I mailed back the equipment, and it was signed for on the 12th of March. When I called on the 17th of March to make sure they received it, because they sent me a letter saying they did not, it was ...
I am not going to make a big long novel. The short story is that I wanted service with the Dual DVR, which can record two channels or watch one while recording another. Even though there was an extra charge each month for this service, it never worked for the first 6 months. I called numerous ...
After canceling Direct TV and sending their equipment back, they took $681.55 out of my checking account without permission or notice. We are a family of 5, my husband a Sheriff's Deputy and myself in EMS. This withdrawal meant our means of food, gas, and house payment was gone, with overdrafts ...
DirecTv has double billed me just for changing the name on the account. Their customer relations are very poor, except when they are trying to sell you something. When you call their toll-free number, it would be easier to contact the President. ...