Safe Security will not cancel my non contract. On November I signed up with Security One Security. My contract was a 3 year contract. On April I received a letter dated April 24 Castle Rock purchased Security One. In November the same sales guy Marco came to my home and said he was also working ...
I have also had difficulty getting rid of this company. They have continued sending me bills months after I sent a letter terminating the maintenance service agreement prior to automatic renewal, and despite three different phone calls to rectify it. At one point they said they said they were ...
My situation with Safe Security started in May when I called their office to inform them that I was changing the phone number that was used to monitor my security system. They took all the info and we thought thats all that had to be done. WRONG! Several days later we noticed that a red light on ...
I signed a 3-year contract with Safe Security for monitoring and maintenance services in September. I had an occasion to request service a few years ago and they informed me that I only had monitoring service. I faxed them a copy of the contract showing where I did have maintenance service and was ...