I was given a very low credit limit. At Christmas I accidently went over my limit by $100.00. When I received my bill at the end of Jan. There was a $39.00 overlimit fee. I paid the bill in full by Feb. 12th to be done with this company and they sent me a bill for another $39.00 fee. When I called ...
Due to a mailing address change the April stmt was received on 05-05 3 days after the due date for a total of $14.95. Called RBS to advise correct address and told them mailing payment. Was told if any charges to call back for adjustment. Received May bill with a late payment fee of $39.00 and ...
I always pay my credit card in full and on time, but RBS claimed to have received a payment 2 days late, and slapped me with a $39 late charge plus finance charges. I called customer service to request having the charges removed, and was told would review my account. Two weeks later I received a ...