I just started with a brand new Tmobile service and telephone. When I received it, I noticed that there wasn't a service agreement stating what day my service starts, when the contract is over, how much I'm paying and what me service entails. I called customer service and was told that they ...
TMobile charged me with about 600 pictures messages in three months that I never sent or received! I called several times and they did several investigations but TMobile still insisted in charging me incorrectly over $180 dollars for pictures messages. I only received email text messages and sent ...
I was always making my cell phone payments on the internet myself. On February 1, they charged my card without my authorization, since then I am trying to get that money back to the card. They have been passing me around 3 weeks now. They say they will get the money back to card, but there is ...
We added our 5th and final phone to our family plan with T-Mobile on 7/27/03, following the same procedure as the previous phone additions per instructions by T-Mobile. We placed the order online (as we had all the others) for a phone on their most basic plan: 60 anytime minutes, no long distance. ...
First of all T-Mobile treats national holidays as regular weekdays and not as holidays. The also have outrageously high overage charges of $0.40 per minute, which is much more than other mobile providers such as Sprint. ...
My mother had a T-Mobile phone, service for $99 per month. She added my son to her account for supposedly $39.00 per month, including text messaging. The first bill was over $300 and got progressively higher and higher, the last bill before we moved the service was $662 which we have refused to pay ...