Verizon offered a free TV w / the purchase of the Verizon FIOS package deal. Well, after being on hold for 45 minutes several times - still - no satisfaction. I keep being told a "letter" will arrive w / a code and then I have to wait another 4-6 weeks. No letter, no TV and NO ...
Their number showing on their website for customer service does not work and the keep double charging me and there $10.95 monthly maintenece fee is outrageous. I wrote them about this and they said they were within the terms of the agreement, but double charging is not in the agreement and because ...
My son is in the military and my wife and I gave him a cell phone on our plan contract to stay in contact. Earlier this year his phone broke, and I want to get him a new one. I explained what happened to the store rep the problem and who the phone was for. I was told nothing could be done, I would ...
May, 5 - my daughter went to Best Buy to get Verizon wireless family plan with 2 free phones sharing 700 mnts for $70 plus 10 additional line. On 6/06 they charged her $70 each for 3 lines totalling $220. The third line was illegally added when the computer froze. They also charged her 200 for ...
For most of an entire month, there was international long distance charges on my bill being accumulated daily. After I went to bed, my daughter was placing these calls while not knowing that it would incur charges. I talked to the company who was unwilling to help in any way. Their fraud department ...
Verizon called me promoting that I could make my automatic payments through my credit card and I could take advantages of that and gain points and miles in my credit card and I did it. I started the automatic charge to the credit card, The second month into using this, they charged me $177.74 when ...