I purchased a new desktop. It arrived and I set it up. Within 1 day there was a system board error. I followed the Troubleshooting manual and ran the diagnostic tests. When it became clear that it was a System Board Error - I called Dell Support. The wait time is anywhere from 10 minutes to 45 ...
This is how it started: This about TWO orders but they would only let me type in ONE! They are: #s 545737276 and 545737284 I am SO NOT HAPPY RIGHT NOW! I ordered my daughter the PowerShot A1000 IS camera for Christmas, along with the items on order #545737284. She opened her camera on Christmas Day ...
I had a problem with my computer and called Dell because it wouldn't start up, I contacted Dell tech support after being on the phone for no less than 2 hours which as the process went on became the norm. Anyway, the tech diagnosed the problem as being a bad motherboard and said I needed a new one. ...
I have been trying to resolve several issues concerning my Dell dimension 8400 computer, only to get on run-around after another. I have a technician from Dell out to my home four times in the last month, only too find out now that there are more issue with my system. They do not keep there word, ...
I have kept detailed notes of names, times, dates, conversations almost verbatim but will not post those details. Here is a general synopsis: Hours upon hours were spent asking for technical assistance from Dell Tech Support persons. I swear these Tech Rep's are either retarded or played the role ...
I ordered a laptop "Studio 1535" from Dell in Sept. To my surprise, Dell sent me a damaged laptop which was dead on arrival. The laptop cannot be started at all and kept on showing pure color screens from the first touch. I called the customer service to ask for a change and they issued a ...