So, I am pretty sure that I'm not the only one who loathes contacting Dell for anything. It doesn't help that the people in the Dell Call Centers are based in India and speak incomprehensible English. Even when I've used Dell Chat, they've asked me what my issue was three or four times, so ...
This is the email I sent to Dell, Inc.: In May I purchased the subject computer, which was up and running the first week of June. It crashed July 2. Since that time, I have spent innumerable hours on the telephone to persons whose communications skills were so poor I barely understood them, often ...
Last night, I ordered a computer via Dell, totaling about $1200.00. I received an email that the credit card needed to be verified. I decided to cancel the order as this was a bad omen. I have just spent 15 minutes being transferred around, and waiting for the order to be cancelled. I have been ...
I have had my Dell Inspiron 1525 for the past year. In that time frame, I have had it either crash due to hard drive failure about 5 times. Each time I lose all of my files obviously. And when it crashes they send me a new hard drive, only for it to crash again within 2-3 months. I had my notebook ...
Dell company, I had a charge account. It was for a balance of $1.880. I paid $201.00 for Two and a half years. They never took any of my payments off. Bill came in now at $3.989. I called but no one knows any reason. ...
Dell customer service is terrible. Ordered a computer on line and call them to ask for my companies discount. I was offered a 40.00 discount if I left the order like it was. I was told to call back after the first statement to verify the credit. Called and was transferred 8 times. No body speaks ...