I received a letter from Comcast telling me that my rental modem is an older device and should be replaced. "Comcast is pleased to inform you that we will replace your modem for no additional charge (regular lease fees continue to apply). When I ordered this new modem I was assured there will ...
They put 'unauthorized' international dialing in my phone without me saying yes to international calls i just ordered the basic package for internet and phone'they are charging 2,200.00of long distance international calling which wasnt authorized ...
I have Comcast for my internet and local channels. Recently, I received a postcard from Comcast stating that I had to get an adaptor or that I had to put in a receiver in order to keep my channels as they were switching to all digital service. This was suppose to be at no cost to me. Now I found ...
On the 7th, I had a fire at my home. The fire alarm went off and Guardian never called and the fire trucks never showed up. I put the fire out myself. You know why the fire truck never showed up??? Because in 2008 I switched from Verizon to Comcast, internet, phone and cable. The Comcast technician ...
Attorney General of Pa. Forced Xfinity in Bensalem Pa to authorize a switch from Comcast to Xfinity and all formalities were changed but not their name. Xfinity name is in Punta Gorda Fl and should be here in Whiting NJ. Xfinity is the contract I have and Comcast is still the name on bill and TV. I ...
I was a loyal customer and employee (through a company Comcast outsourced customer service calls for W. Palm Beach Area) and I have to warn people that Comcast Knoxville has the WORST customer service I have ever dealt with. When calling to make a payment I was told (after the payment was ...