TMoble claims that changes in an existing plan automatically extend an existing contract by an additional year even if the consumer is not specifically notified of this change. Furthermore, this change also extends the buyout amounts by an extra year even though the phone itself usually fails to ...
I normally buy 1000 minutes per year and since I don't use my phone that much I never run out of minutes during the year.in order to avoid running out of minutes while on vacation this year I visited my local T-Mobile store on June 4 to purchase another 1000 minutes for $ 109.71. We left for the ...
I made a payment with Tmobile by phone with a check and they apply my payment to 2 companies: super oz storage, and vfone1. What a bad choice I made. I never authorized these company to take from my account. Tmobile I think your customer services need to pay more attention. What scam are you ...
I purchased a phone for over $300.00 and three days after the phone was freezing up, where it would still connected to the call, and could not disconnect or powered off, i had to removed the battery to hang up the call. After putting back the battery in the phone would still show it still dialing ...
I called T-mobile 5 times before ending my service with them to make sure I did not have a contract. They told me each time that I did not and had not for years. I told them to take whatever I owed up to July 4th from my checking account, which they did. I was unable to gain different service until ...
I spoke with customer service rep. On sept. 8. Asked why the $245.96 charge. I cancelled my service in aug. 2012 after using their service for 3 years on automatic pay, I cancelled the service in aug. 2012. Never did I know or expect this extra charge which they said was a one time charge. I do not ...