The Past: Like many, I hired Safe Touch after I had a break in. Mine was a vehicle in my driveway. I called, and a rep came by the house and sold me on it. I signed a contract, which the rep told me turned into monthly payments after expiration. He said, after that point I could cancel at any time. ...
Keypad panel has failed four times, imagine arming a system at night and coming in and not being able to disarm the alarm. Police has been dispatched 6 times due to faulty equiptment, installation. Last panel problem on 10/21 of which another $350 fine was assessed company refuses to write a letter ...
I called safe touch security to come in and install a wireless security system into my home. I did not want monthly payments, so I paid for the system up front. It was supposed to come with 3 years of monitoring. After 3 years, I start getting a monthly bill, so I called up and said I want to ...
Four Years ago I signed a 3 year contract with Safe Touch for monitoring at my residence. I paid cash for the full 3 years and got great service from them during this period. At the end of my contract I recieved not notification from Safetouch, just the new monthly bill. I continued service paying ...
Safe Touch Security automatically renews their customers contracts without them knowing. They offer no notification for renewing customers for 2,3 and even 5 year contracts. Their business practices are deceitful and unethical. Safe Touch does not care about their customers. They are the biggest ...
I have been with this company since Scott Alarm went out of buiness. That has been about six years, now I am selling my house and moving out of state. I called a few months ago to get information about transferring and/or cancelling the service. I was infromed I have to send thema letter stating ...