I have tried and tried to get thru to these people. Not only can they NOT pronounce my name, they won't let me speak to ANYONE that speaks English. I refuse to pay these people! They've not sent me rebates. I haven't even taken the computer and components out of their boxes. Yes, I looked every ...
I had ordered a laptop a week ago and now I'm deciding to cancel it because of the problems I've been having in contacting Dell. It now is in the shipping stage and I'm afraid I will receive it and than have to pay to ship it back simple because I couldn't reach anyone. I'm filing this because I ...
When I bought my computer from Dell in Jan '04, they talked me into using 6 months same as cash. The computer arrived without the rebate form. They said it would be sent when I paid off the computer. It never came so I sent in one from their website. They rejected it because it was past 30 days. ...
I needed a computer and thought, Dude your getting a Dell. Called the 800 number talked to Sales Rep. Ekta Shah and explained that I used my computer for E-Mails and it is very important as I am homebound. I explained I needed help with placing my order, so we started at the $499.00 and upgraded ...
On August 24th I placed an order with Dell on their toll-free order line. The first person I spoke with was "Tiffany", a pleasant native-born American. Took about 15 minutes, but when it came to payment on our Dell Preferred Customer Account, she couldn't verify it in her system. She ...
Two weeks after purchasing a Dell Inspiron 5150 over the internet I mailed in a 150.00 as per a special they were offering. The instructions said to wait a couple of weeks for the rebate to be processed. After a couple of weeks I inquired about the rebate but it had not gotten into the system. I ...