In late March, my vehicle that is covered by an extended warranty issued by Heritage suffered a fuel pump failure. The vehicle was towed to a local GM dealer for repairs. After diagnosing the problem, the service department contacted Heritage and received authorization to replace the fuel pump and ...
I have a 7 year contract number HRV 171396 for coverage on a Winnabago Brave Motorhome purchased on 7 Dec. The contract excludes hinges under the contract. The failure on the motorhome was the epoxy that holds the hinge to the fiberglass engine compartment hood. Heritage claims the hinge is not ...
March 29th 08' I dropped my Jeep at the dealer garage, they inspected it and received prior authorization from Heritage from work to be performed. I was told I needed to pay the garage $1026.35 upon pick-up, and Heritage would send me a refund check in the mail. I spent the next several weeks going ...
My wife and I have a 7 year Platinum RV Service Contract with Heritage Administration Services, Inc. (contract # HRV 171394) purchased on 12/05. On 03/26/08 our RV had a major rear suspension problem requiring towing and repair at On The Border Freightliner of El Paso, TX. Repairs were completed ...
I purchased a contract from Heritage for my vehicle. I brought my vehicle to the shop to be worked on and Heritage stated that they would cover the work. I just had to pay for the repairs and would be reimbursed from Heritage with a check within approximately one month. This is 3 months later and I ...
Today we had a RV service man come to our door to tell us that when he did service on our refrigerator on Feb. 28, Heritage will not pay for the call or parts! We had a $50.00 deductible which we gladly paid on that day. The service man made a call that day to Heritage for an authorization no. To ...