On May 15 we had to replace the instrument cluster panel in our 2004 Bounder motorhome, we purchased the Hertiage Platinum Contract thru Dan Gamel RV in Fresno, CA. We got the authorization # and were told we had to pay $895.43 and Heritage would reimburse us $795.43. Afte 10 calls and 2 letters ...
It's been 1 year as of June 23rd since we filed our cancellation of the Heritage Warranty, as we sold the RV and purchased a new one. We followed all the rules listed on the contract. After following up every 3 months, I have found that the State of Carolina was investigating this company for fraud ...
In late March, my vehicle that is covered by an extended warranty issued by Heritage suffered a fuel pump failure. The vehicle was towed to a local GM dealer for repairs. After diagnosing the problem, the service department contacted Heritage and received authorization to replace the fuel pump and ...
I have a 7 year contract number HRV 171396 for coverage on a Winnabago Brave Motorhome purchased on 7 Dec. The contract excludes hinges under the contract. The failure on the motorhome was the epoxy that holds the hinge to the fiberglass engine compartment hood. Heritage claims the hinge is not ...
March 29th 08' I dropped my Jeep at the dealer garage, they inspected it and received prior authorization from Heritage from work to be performed. I was told I needed to pay the garage $1026.35 upon pick-up, and Heritage would send me a refund check in the mail. I spent the next several weeks going ...
My wife and I have a 7 year Platinum RV Service Contract with Heritage Administration Services, Inc. (contract # HRV 171394) purchased on 12/05. On 03/26/08 our RV had a major rear suspension problem requiring towing and repair at On The Border Freightliner of El Paso, TX. Repairs were completed ...