Address: 7575 West Linne Road
Found 6 reviews / complaints

TaxBrain/Petz Enterprises
TaxBrain.com, SBBT/Petz, Metabank Violation of privacy BIG TIME, Liars, Refuse to take responsibility nfor actions, WORST customer Service in history of customer service

TaxBrain.com— NEVER EVER use this company. In the past 4 years I have used TaxBrain to service my tax filing needs. I have had issues each year from errors on my anticipation loan, to incorrect mailing address being updated on return. This year has by far been the worst. It takes a lot to chase me ...

Taxbrain.com
Petz enterprises, sbbt Taxbrain.com, petz enterprises, sbbt, sent taxrefund to the wrong bank by fault of petz enterprises

I filed my 2009 taxes with taxbrain on 1/15 opting for direct deposit after Taxbrain takes out fees which is sent sbbt/metabank first then to your acct. Taxbrain failed to notify me that they sent out the wrong routing numbers to the IRS, therefor I have no refund coming anytime soon. I went down ...

Taxbrain / PEI
Never again!

Our family was one of the unfortunates who filed with Taxbrain and had our fee deducted from the return. We have used Taxbrain for the last 5 years. No more. They routed our funds to the wrong bank, which in turn had to return our money to the IRS. Now we are lost in cyberspace or a "dump ...

TaxBrain
Petz Enterprises misrepresented what was sent to IRS

I filed my tax raturn with Taxbrain, an online tax preparer and efiler with the IRS. Taxbrain is a division of Petz. When I filed, I agreed to have my fees taken out of my return. When this happens, Taxbrain sets up a temporary account at another bank, and has the money deposited there. The refund ...

TaxBrain, SBBT and Republic Bank
Petz Enterprises, SBBTG and Republic Bank What unbelievable, unethical, illegal and costly activity Taxbrain, SBBT and Republic Bank have participated in this year

I filed my taxes using Taxbrain's software (first time in the 6 yrs I've been filing myself-normanlly use Turbotax). I thought to myself this is a reputable company, Ive seen them around for years, so this should be safe and secure. I filed my return, signed a consent form and agreed to have my ...

Tax Brain And SBBT
Petz Enterprises, Inc. - Corporate Wrong Bank Information Submitted, Now I Have To Wait Additional Time for Refund

I filed my 2009 income taxes online with Tax Brain. I filed on 01-16. The IRS excepted on 01-17. I was informed by the IRS that my refund would go direct deposit on 01-29. On 01-29 the IRS rep that I spoke to confirmed that my direct deposit had been sent. I then spoke with Santa Barbara Bank & ...